Frequently asked questions (FAQ)
What is the coverage area?
We deliver only in UC Berkeley. You can check our coverage area
What are delivery business hours?
You can order between 11:00 am and 7:00 pm.
Can I edit a placed order?
You can only change the method of payment. There’s no way to add/remove items from your order nor change the location once it’s placed.
What is the ETA of my order?
We will contact you permanently via SMS informing you the status of your order.
How can I contact customer service?
Our customer service team is available in business hours. You can contact us in firstname.lastname@example.org and we will contact you as soon as possible.